Solution: A Bird's-eye View

  • An NDA-approved pseudonym, “Travel Nurse Healthcare,” has been designated for use throughout the case study.
  • Four business-critical software modules (financial reporting, time tracking, portal for medical workers, mobile apps)
  • Three distinct mobile apps (workspaces for different user groups), including travel nurse mobile app
  • Solution for managing the widest travel nurse assignment base in the U.S.
  • Long-term tech partnership with one of the largest private MedTech companies in existence
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Slava Khristich

CEO at TATEEDA GLOBAL

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That is a great experience and ongoing working cooperation between both companies on the technology front which leads both partners to raise their technical and management expectations and quality higher and higher. Both teams have interdependencies on each other and became a much bigger whole than the sum of its parts.

Project Description

Travel Nurse Healthcare is one of the largest private MedTech companies in the U.S., and offers reliable medical staffing software and travel nursing services to medical institutions. Recruiting and employing medical staff, the company’s platform provides access to one of the largest pools of contract clinicians in the country. The platform allows U.S. healthcare clients to improve service quality, increase operational efficiency, and reduce costs. Currently, they have more than 3,000 contracts with health facilities in all 50 states, the District of Columbia, and the Virgin Islands.

Challenges & Project Goals

In the MedTech industry, researchers, innovators, and lawmakers are striving to make services more efficient, cost-effective, and available to a greater number of users. The majority of healthcare clients require continuous quality improvement and a wide range of commercial services.

With fierce market competition, companies must meet these expectations and still maintain control over costs. In this particular case, automation of manual data entry made the process more efficient and accurate while computerization of commercial operations allowed the workflow to reach a new level.

The use of advanced technology was a critical element in Travel Nurse Healthcare’s rapid development and retention of their leading position in the healthcare market. Travel Nurse Healthcare approached TATEEDA GLOBAL with a request to upgrade some of its legacy platforms that had been preventing their business from growing. Other important tasks included:

  • Expense optimization 
  • Promotion of Travel Nurse Healthcare’s product MSP (Managed Services Program) and VMS (Vendor Management System) to other hospitals  
  • Medical personnel management platform development with travel nurse mobile apps
  • Improvements to the contract-signing process
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Natalia Juhasz

Project Manager at TATEEDA GLOBAL

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Collaboration with Travel Nurse Healthcare has offered TATEEDA GLOBAL an exciting opportunity to challenge our team’s potential. We’ve generated a very sophisticated yet efficient technology stack and a perfectly calibrated development methodology, which helped us to deliver a world-class product within a pretty tight deadline as required by the client.

Solution

TATEEDA GLOBAL worked closely with Travel Nurse Healthcare’s team to optimize the technical side of their travel nurse personnel management platform, providing several solutions to increase operational efficiency. During the project, TATEEDA GLOBAL faced many challenges:

Automation of their financial reporting system

Development of a new time-tracking system 

Mobile application development for medical personnel

Development of a portal for medical representatives for clinical use

Main Features We Delivered

Healthcare Financial Reporting System Automation

Previous to TATEEDA GLOBAL’s involvement, a significant increase in vendors and employees in Travel Nurse Healthcare’s database had led to a slowdown in data processing and efficiency. In addition, Travel Nurse Healthcare’s existing financial reporting system was impossible to scale. These factors started to hamper the company’s growth, performance, and productivity. 

After thorough analysis in collaboration with Travel Nurse Healthcare’s specialists, TATEEDA GLOBAL identified solutions for re-engineering their old financial reporting system. They decided to automate all financial operations to facilitate data processing and administration. Using Travel Nurse Healthcare’s business logic, the TATEEDA GLOBAL team developed a new solution and the tech stack necessary for its implementation.

The new system is fully scalable, automatically calculates data, and offers more accurate billing and billing management. The new solution improves data processing for existing clients, helps Travel Nurse Healthcare obtain large new client accounts, and strengthens the company’s competitive advantage in the market.

Time-tracking System Development

Updating Travel Nurse Healthcare’s HR management system required building software that would automatically calculate working hours. This brand-new medical personnel time-tracking solution became an intrinsic part of Travel Nurse Healthcare’s financial reporting system. Working together, our teams determined the requirements and functionalities of the future product. Thanks to everyone’s high technological skill set, this innovative solution was successfully launched in just one year.

The newly-built system calculates employee work hours, and, based on data analysis, automatically generates reports for billing. These reports show a range of crucial data: the number of days worked, hours worked, hourly wages, and location.

Currently, the software is working seamlessly with Travel Nurse Healthcare’s system and connected travel nurse mobile apps. It is also available to other medical institutions as a viable corporate solution for work process optimization.

Development of Mobile Applications for Medical Personnel

Attractive, intuitive travel nurse mobile apps are necessary for a powerful competitive advantage. Travel Nurse Healthcare asked the TATEEDA GLOBAL team to build mobile applications that would provide a better user experience for their medical personnel. 

We developed three native mobile applications:

  • A workspace for medical workers
  • A mobile platform that allows medical workers to find temporary jobs
  • A workspace for hospitals and their medical system representatives

Each application has its own unique set of features that fully covers user needs. Implementing different platforms instead of combining them into one complex system makes them more accessible and effective.

Development of a Portal for Clinic and Medical System Representatives

As Travel Nurse Healthcare continued to grow, they needed to find a way to interact with their clients efficiently while quickly providing necessary data. TATEEDA GLOBAL’s task was to develop and maintain an easy-to-use portal for hospitals and healthcare system representatives.

The TATEEDA GLOBAL team built a portal optimized for mobile that brought in more traffic. The website allowed users access to the most extensive database of open medical positions in the U.S. They could now create vacancies, search for candidates, and interact with other users. Today, 4,000 users visit the website daily.

Critical development stages of the clinic portal included:

  • Creation of advanced business logic and highly scalable architecture
  • Implementation of a complex individual-user authorization system
  • Development of a multi-level job verification system.

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Development Requirements

Security

Data privacy is the number one priority in the MedTech market. All solutions developed by TATEEDA GLOBAL maintain the highest level of data security, applying top security best practices and multi-level testing throughout the project life cycle.  

Additional Jobs

TATEEDA GLOBAL has been partnering with Travel Nurse Healthcare’s staffing company for the last five years, and our partnership is still going strong. In this time, we have improved existing company products, created new platforms, streamlined workflows, and provided continuous technical support. The TATEEDA GLOBAL team has also:

  • Restructured databases
  • Supported and integrated legacy services with new ones
  • Consolidated small applications into a single API service
  • Developed specialized brand new websites, including Travel Nurse Healthcare’s main website
  • Automated the majority of work processes
  • Customized all applications for Travel Nurse Healthcare’s subsidiaries

Tech stack/technologies

Back end

  • C#, .NET Core
  • MS SQL
  • Web API
  • Mock
  • Fluent Assertions
  • xUnit
  • LINQ, LINQ to SQL
  • Entity Framework Core
  • Async/ await, multithreading
  • TPL
  • REST
  • OpenID
  • JSON Web Token

 

CI/CD

  • Azure DevOps
  • TeamCity
  • Octopus Deploy

Front end

  • Angular7
  • AngularJS
  • Angular CLI
  • TypeScript
  • RxJS
  • Angular Material
  • Bootstrap
  • Kendo UI
  • Responsive design
  • NativeScript

 

Mobile development

  • NativeScript
  • Angular

 

Agile / Other

  • Jira
  • Confluence
  • Planning poker
  • SOLID
  • Git

Results

Thanks to the on-demand personnel marketplace solution developed by TATEEDA GLOBAL, Travel Nurse Healthcare has:

  • Noticed a significant improvement in operational efficiency
  • Almost doubled their number of signed contracts in less than 3 yearsan impressive result that aligns short- and long-term goals
  • Attracted the interest of well-known clients in healthcare
  • Increased their number of full-time employees
  • Managed content while quickly tracking and analyzing big data with staff time-tracking automation
  • Increased work efficiency and reduced their maintenance budget.

In Conclusion

The project was a huge success. Today, Travel Nurse Healthcare’s staffing service is one of the best in the industry. The use of cutting-edge technology during this project produced a unique stand-out solution. Travel Nurse Healthcare’s own customers were impressed, as well.

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Anna

Director of Product Development

TATEEDA GLOBAL has a wonderful team. They are knowledgeable, easy to communicate with, and are committed to high-quality results. They provide efficient solutions, so we are able to continuously grow our business in great ways.

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